Privacy policy

The protection of your personal data is very important to us. We therefore ask you to read the following privacy policy carefully. The purpose of this policy is to inform you about the reason for and extent to which your personal data will be processed when you visit our website. If you have any further questions, please do not hesitate to contact the controller.

This website uses SSL or TLS encryption to protect the transmission of personal data and other confidential content (e.g. orders or inquiries to the controller). You can recognize an encrypted connection by the character string "https://" and the lock symbol in your browser line.

Name and address of the controller

Controller within the meaning of Art. 4 No. 7 General Data Protection Regulation (hereinafter: “GDPR”) is:

FiBL Projekte GmbH
Postfach 90 01 63
60441 Frankfurt am Main
Tel.: +49 (0)69 7137699-0
E-Mail: info.deutschland(at)fibl.org

Contact details of the privacy officer
Ralf Fix
E-Mail: datenschutz.de(at)fibl.org

Your rights

According to the applicable laws, you have various rights regarding your personal data:

  • Right to obtain confirmation and access
  • Right to request rectification
  • Right to erasure ('right to be forgotten')
  • Right to request restriction of processing
  • Right to data portability
  • Right to object
  • Right to withdraw the given consent

If you wish to assert these rights, please send your request by e-mail or by post to the address mentioned above.

You also have the right of lodging a complaint with a supervisory authority about the processing of your personal data with us.

Collection of personal data when you visit our website

When using our website for information purposes only, i.e. if you do not register or otherwise provide us with information, we only collect the personal data that your browser transmits to our server (so-called "server log files"). If you want to visit our website, we collect the following information that is technically necessary for us to display our website and to ensure the stability, functionality and security of our website:

  • our visited website
  • used IP address
  • date and time of access
  • Time zone difference to Greenwich Mean Time (GMT)
  • Access status / HTTP status code
  • the amount of data transferred in bytes
  • Website from which you accessed the site (source/reference)
  • used browser
  • the operating system used and its interface
  • Language and version of the browser software.

The legal basis is our legitimate interest in ensuring a smooth connection setup and a comfortable use of the website as well as in the possibility to evaluate system security and stability and to pursue further administrative purposes in accordance with Art. 6 Para. 1 S. 1 lit. f GDPR.

The data will not be passed on or used in any other way.

Cookies

Like many other websites, we also use so-called "cookies". Cookies are small text files that are stored on your hard drive and through which certain information flows to the institution that places the cookie (in this case the institution is us). Cookies cannot run programs or transmit viruses to your computer. They are intended to make the website more user-friendly and effective and to enable the use of certain functions. When using this common data and information we do not draw any conclusions about the person concerned. This information is just required to deliver the contents of our website correctly. This anonymously collected data and information is therefore evaluated by us statistically and with the aim of increasing data protection and data security in our company to ensure an optimum level of protection for the personal data processed by us. If certain cookies process personal data, processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR.

This website uses the following types of cookies:

  • Transient cookies (see a))
  • Persistent cookies (see b))
  • Flash cookies (see c))

a) Transient cookies – in particular so-called session cookies - are automatically deleted when you close your browser. These cookies store a so-called session ID, with which different requests of your browser can be assigned to a joint session. This will allow your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close your browser.

b) Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. These cookies remain on your device and enable us or our partner companies (third-party cookies) to recognize your browser on your next visit. You can delete the cookies in your browser settings at any time.

c) The used Flash cookies are registered by your Flash plug-in. HTML5 storage objects are also stored on your device. These objects store the required data independently of your browser and have no automatic expiry date. If you do not want Flash cookie to process data, you must install an appropriate add-on, such as "Clear Flash Cookies" for Mozilla Firefox (https://addons.mozilla.org/de/firefox/addon/clear-flash-cookies/) or the Adobe Flash killer cookie for Google Chrome. You can prevent the use of HTML5 storage objects by using the private mode in your browser. We also recommend that you regularly delete your cookies and your browser history manually.

You can configure your browser settings according to your wishes and, for example, refuse third party cookies or all cookies. You can also choose to be notified when cookies are set and you can decide individually whether you want to allow them or not. Each browser differs in the way it manages the cookie settings. This is described in the help menu of each browser, which explains how you can change your cookie settings.
You will find these for the respective browsers under the following links:

Please note that the functionality of our website may be limited if cookies are not accepted.

Further functions and offers of our website

In addition to the purely informational use of our website, we offer various services which you can use if you are interested. For this purpose, you must generally provide further personal data, which we use to perform the respective service and to which the aforementioned data processing principles apply. In some cases we use external service providers to process your data. These have been carefully selected and commissioned by us, are bound by our instructions and are regularly checked.

Furthermore, we inform you in the respective offer about a transfer of your data outside the European Economic Area (EEA).

Newsletter

We keep you informed with our latest news and offers by means of the newsletter. If you wish to receive the newsletter, we require a valid e-mail address and information which allows us to verify that you are the owner of the email address or that its owner agrees to receive the newsletter. Further data is not collected. This data is used only for sending the newsletter and will not be disclosed to third parties. By registering for the newsletter, we store your IP address and date of registration. This stored information is only used as evidence in the case that a third party misuses an e-mail address and logs in without the knowledge of person authorized to receive the newsletter. Your consent to the storage of data, e-mail address and to use it for sending the newsletter can be revoked at any time. The cancellation can be made via a link in the newsletter itself, at the administration of the newsletter or by sending a message to the above contact options.

Contractual relationship

We also collect personal data if you voluntarily provide it to us in the course of fulfilling and processing the contractual relationship with us. Usually the following data is concerned: Name, address, contact person, e-mail address and telephone number. We use the data provided by you without your explicit consent solely for the fulfilment and execution of the contract with us. The legal basis for this processing is Art. 6 para. 1 lit. b GDPR.

Upon termination of the contractual relationship, your data will be deleted after expiry of the retention periods under tax and commercial law, unless you have expressly consented to further use of your data. At no time your data will be passed on to third parties, unless this is necessary for the execution of the contract or is prescribed by law, or you have expressly given us your consent to this.

E-mails

If you send us enquiries via e-mail, your data will be stored for the purpose of answering the enquiry and in the event of follow-up questions. You will be required to provide your name and e-mail address. The provision of further data is voluntary. These data are stored and used solely for the purpose of responding to your request or for establishing contact and the technical administration. The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f GDPR.

Your data will be deleted when your inquiry has been finally clarified and if no statutory retention obligations oppose this.

Creating an account

If you wish, you can create a customer account, which allows us to store your data for future use of our services. When you create an account under "Login", the data you have provided will be stored revocably. You can request the deletion of all other data, including your user account, at any time.

etracker

(1) We use the services of etracker GmbH, Hamburg, Germany (hereinafter referred to as "etracker") to analyse usage data. We do not use cookies for web analysis by default. If we use analysis and optimisation cookies, we will obtain your explicit consent separately in advance. If this is the case and you agree, cookies are used to enable a statistical range analysis of this website, a measurement of the success of our online marketing measures and test procedures, e.g. to test and optimise different versions of our online offer or its components. Cookies are small text files that are stored by the Internet browser on the user's device. etracker cookies do not contain any information that could identify a user.

(2) The data generated by etracker on behalf of the provider of this website is processed and stored by etracker solely in Germany by commission of the provider of this website and is thus subject to the strict German and European data protection laws and standards. In this regard, etracker was independently checked, certified and awarded with the data protection seal of approval.

(3) The data processing is based on Art. 6 Section 1 lit f (legitimate interest) of the General Data Protection Regulation (GDPR). Our legitimate interest is the optimisation of our online offer and our website. As the privacy of our visitors is very important to us, the data that may possibly allow a reference to an individual person, such as IP address, registration or device IDs, will be anonymised or pseudonymised as soon as possible. etracker does not use the data for any other purpose, combine it with other data or pass it on to third parties.

You can object to the outlined data processing at any time. Your objection has no disadvantageous consequences.

Objection and withdrawal against the processing of your data

If you have consented to the processing of your data, it is possible at any time to withdraw this processing for the future. As a result, your data will no longer be processed for the agreed purpose.

If your data are processed on the basis of a weighing of interests in accordance with the legal basis Art. 6 para. 1 sentence 1 lit. e or f GDPR, you can object to this if you have special reasons against processing the data.

You also have the possibility to object to the processing of your data for the purpose of direct marketing. Thus, your data will no longer be processed for the purpose of direct advertising.